If you don’t arrive or participate in the booking without canceling in advance, the reservation is treated as a no-show.
In no-show cases, no refund will be issued, regardless of the cancellation policy. The full amount of the booking is paid to the provider.
Providers are not obligated to reschedule or offer credits for missed bookings, though you are free to message them if the issue was caused by unforeseen circumstances.
To avoid penalties, always cancel within the allowed window based on the provider’s cancellation policy.